Privacy Policy for fyloranemison
How we handle your data and privacy at fyloranemison
Introduction to our privacy practices
fyloranemison is committed to protecting your privacy and managing your personal information responsibly. This policy explains what data we collect, how we use it, and your rights under Canadian law.
By using our services or website, you agree to the practices outlined here. We encourage you to read this policy carefully and contact us if you have questions about your privacy.
What information we collect
We collect information you provide directly, as well as data generated automatically through your use of our website or services.
Direct information you provide
- • Contact details such as name, email, and phone number
- • Appointment preferences and communication history
- • Feedback submitted through forms or surveys
- • Documents uploaded for consultation
- • Payment details for subscription processing
Information collected automatically
- • IP address and browser type when accessing our site
- • Device and operating system details
- • Usage data such as pages visited and actions taken
- • Cookie and tracking data for analytics
- • Location data (if enabled by your browser)
How we use your information
Your data is used to deliver services, process payments, communicate with you, and improve our offerings.
- • Schedule and manage consultations
- • Send service updates and reminders
- • Process and manage subscription payments
- • Respond to your questions and requests
- • Analyze service trends and improve performance
- • Maintain security and prevent fraud
- • Meet legal and regulatory obligations
Our promise: We never sell your data and use it only to deliver and improve our services in line with Canadian privacy laws.
When we share data
We may share information with trusted service providers for payment processing, IT support, or legal compliance.
Third-party service providers
Vendors assisting us are required to maintain data confidentiality and use information only as instructed.
Legal obligations
We may disclose information if required by law or to protect our rights and safety.
Anonymous statistics
Aggregated, non-identifiable data may be used for research or reporting.
Your privacy rights
You have the right to access, correct, delete, and restrict the use of your personal data at any time.
- • Request access to your personal data
- • Correct inaccurate or incomplete data
- • Request deletion of your personal data
- • Obtain and reuse your data
- • Object to certain uses of your data
- • Restrict processing for specific purposes
Contact us if you wish to exercise any of these rights or have privacy questions.
How we protect your information
We use technical and organizational measures to safeguard your data from unauthorized access or misuse.
Technical safeguards in place
- • Encryption of sensitive information
- • Secure access controls and authentication
- • Regular security reviews and updates
- • Network monitoring for suspicious activity
Organizational safeguards
- • Staff training on privacy and security
- • Access to data limited by role
- • Regular audits of data handling
- • Clear privacy policies for all staff
How long we keep data
We retain your data only as long as needed for service delivery, legal, or regulatory requirements.
- • Stored as long as your account is active
- • Not applicable to our services
- • Retained for up to 24 months
- • Stored for legal compliance periods
- • Kept only for opt-in communications
You can request deletion of your data at any time, subject to legal retention requirements.
International data transfers
Your data may be processed outside Canada with safeguards to protect your privacy.
- • Service providers in other jurisdictions may access data
- • Standard contractual clauses are used for protection
- • Transfers comply with Canadian privacy law
- • Contact us for more on data transfers
Cookies and tracking
We use cookies to improve your experience and analyze site usage. You can manage cookie settings in your browser.
Cookie types we use
- • Enable basic site functionality and security
- • Help us understand how the site is used
- • Remember your preferences and settings
- • Support advanced features and integrations
You can disable cookies, but some features may not work as intended.
Policy updates and changes
We may update this privacy policy as required. Changes will be posted on our website.
- • Major updates will be clearly communicated
- • Review the policy regularly for changes
- • Updates take effect once posted
- • Contact us for questions on changes
This policy was last updated on October 5, 2025.
Contact about privacy
Reach out if you have questions or need help with privacy matters.
fyloranemison
600 Bedford Highway, Halifax, NS B4A 1E8 Canada
Phone: +1-343-571-9620
Email: content@fyloranemison.com
Policy last updated October 5, 2025
Effective October 5, 2025